Choose the notifications that matter most to you in online or mobile banking so you can stay informed in real time. Take a few minutes each week to review recent transactions. Early awareness makes it easier to act quickly if something looks unfamiliar.
Everyday tools and thoughtful safeguards designed to help you avoid scams and protect your accounts from fraud
Protection that keeps pace with real life
From tapping your card to logging into mobile banking, your financial life moves quickly. Our fraud protection tools work quietly in the background, helping you stay aware without feeling on edge.
Simple ways to strengthen your protection
Fraud prevention doesn’t have to be complicated. A few small steps — paired with built-in safeguards — can make a meaningful difference.
Enable multi-factor authentication and create unique passwords that are at least 12 characters long and include a mix of uppercase, lowercase, and special characters. Keep your devices updated with the latest security patches, use antivirus and anti-spyware software, and set up a firewall to add another layer of protection.
Avoid accessing financial accounts on public Wi-Fi hotspots unless you are using a secure connection such as a VPN. Close unused browser tabs before logging in and always log out when you’re finished. If you receive an unexpected email or text, do not click unfamiliar links or respond — reach out to us directly if you’re unsure.
Practice ATM safety by shielding your PIN and avoiding help from strangers. If the screen displays unfamiliar options or your card is retained, stop the transaction and contact us. And remember, Allegacy will never call, text, or email asking for your password, PIN, or secure login codes. If something feels urgent or unusual, connect with us right away.
Concerned about fraud? We’re here to help
If something doesn’t feel right, you don’t have to navigate it alone. Visit our Fraud Support page to learn how to recognize warning signs, what steps to take if you suspect fraud, and how our team can help protect your account and guide you forward with confidence.