Everyday tools and thoughtful safeguards designed to help you avoid scams and protect your accounts from fraud

Protection that keeps pace with real life

From tapping your card to logging into mobile banking, your financial life moves quickly. Our fraud protection tools work quietly in the background, helping you stay aware without feeling on edge.

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Account and card activity alerts

Receive real-time notifications for purchases, withdrawals, and account changes so you can confirm activity and catch concerns early.

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Automatic fraud monitoring

We monitor transactions for unusual patterns. If something doesn’t look right, we may reach out to verify activity and help protect your account promptly.

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Debit card fraud text alerts

If potential fraud is detected, you may receive a text asking you to confirm a purchase. It’s a simple way to stop unauthorized charges quickly.

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Extra login security

Multi-factor authentication adds another layer of protection to your online and mobile banking access — strengthening your security without slowing you down.

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Scam awareness and red flags

Learn how to recognize phishing emails, impersonation calls, and urgent payment requests before they become costly mistakes. A little awareness goes a long way.

Simple ways to strengthen your protection

Fraud prevention doesn’t have to be complicated. A few small steps — paired with built-in safeguards — can make a meaningful difference.

Concerned about fraud? We’re here to help

If something doesn’t feel right, you don’t have to navigate it alone. Visit our Fraud Support page to learn how to recognize warning signs, what steps to take if you suspect fraud, and how our team can help protect your account and guide you forward with confidence.

Your questions, answered

If you notice suspicious activity on your account, contact Allegacy Financial at (336) 774-3400 immediately. Reporting fraud as soon as possible allows us to secure your account, review recent transactions, and guide you through the next steps to protect your money.

A scam email or text message often creates urgency, asks for personal information, or includes unfamiliar links. If you receive a message requesting your password, PIN, account number, or secure login code, do not click or respond. Instead, contact Allegacy Financial directly to confirm whether the message is legitimate.

You can reduce your risk of identity theft by using strong, unique passwords, enabling multi-factor authentication, monitoring your account activity regularly, and avoiding sharing personal information through unsolicited calls, emails, or text messages.

No. Allegacy Financial will never contact you to request your password, PIN, or secure login codes. If you receive a call, text, or email asking for this information, it is not legitimate. Contact us immediately so we can help protect your account.

Yes. Online banking at Allegacy Financial uses layered security measures to protect your information. Using strong passwords, enabling multi-factor authentication, and accessing your account through secure internet connections helps keep your financial information safe.