Cash management works best when payments are supported by clear access, approvals, and visibility — not guesswork

Practical controls that match how your business runs

Fraud controls are designed to support everyday payment activity by clarifying who can send, approve, and monitor transactions through Business online banking.

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Dual control for payment approvals

Set it up so one person prepares a transaction, and another approves it before release, helping ensure payments aren’t handled through one login alone.

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User access based on real responsibilities

Assign roles for who can initiate ACH credits, approve wires, view activity, or manage users, so access stays aligned with how your team works.

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Sign-in protection beyond a password

Multi-factor authentication and secure sign-in tools help strengthen access for users who approve or manage payments.

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Alerts that keep activity visible

Notifications can be set for login attempts, payment edits, new payees, approvals, and high-dollar activity, so review stays simple and timely.

Your questions, answered

Fraud & Controls includes sign-in protection, user roles, approval steps, and monitoring tools that help keep payment activity clear and consistent.

Dual control separates preparing a transaction from approving it. One user initiates, a different user approves, and only then can the payment be released.

The most useful alerts are tied to decision moments such as login attempts, payment changes, approvals, and unfamiliar activity.

You can contact Member Care at 336-774-3400 or visit your local branch for assistance.