From in-store purchases to online loan payments, choose the way you want to pay — with secure, flexible options backed by local support you can trust

Safe, efficient ways to bank — on your schedule

Whether you’re grabbing cash, depositing a check, or making a loan payment, Allegacy gives you secure options that fit real life — in the app, online, and at our machines and branches.

Bank

Use an ATM or interactive teller machine (ITM)

Withdraw cash, check balances, and handle everyday transactions at any of our ATM locations. Prefer more support? Our drive-through ITMs let you do everything you’d do at an ATM — with the option to connect with a member service representative by video during staffed hours.

Find an ATM or ITM
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Deposit checks with the mobile app

Skip the trip and deposit checks from your phone using the Allegacy mobile app. It’s fast, convenient, and protected by your secure login.

Download on Apple
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Make a payment on an Allegacy loan or line of credit

Pay the way that’s easiest for you — from an Allegacy account, from an external account, or by debit card. You can also schedule recurring payments, and in many cases, make principal-only payments.

Log in
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Pay your Allegacy credit card online

Make a credit card payment through online banking or the mobile app — using either an Allegacy account or an external payment method through the credit card portal.

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Manage your debit card with more control and confidence

Your debit card should work the way you need it to — secure, flexible, and easy to manage. That’s why we’ve added new features that give you greater control over how and when your card is used.

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Turn your card on or off

Misplaced your card? Found it again? Easily turn your debit card off and back on in seconds. It’s a simple way to add protection and respond quickly if something doesn’t look right.

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Set card alerts

Stay informed in real time. Customize alerts for transactions that matter to you, so you always know when and how your card is being used.

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Travel alerts

Headed out of town? Set a travel alert before you go to help prevent interruptions when using your debit card away from home.

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Set transaction controls

Decide what transactions your card can approve or decline. Set spending limits and transaction controls that match your needs — whether you’re managing your own spending or adding oversight for family members.

Your questions, answered

You can make a loan payment online through Allegacy Digital Banking. Log in to Digital Banking, select your loan under My Accounts, and click the Pay button. You can also access loan payments through the Allegacy Mobile App once you’re enrolled in Digital Banking.

Yes. You can pay your Allegacy loan from an external account using ACH at no cost. Log in to Digital Banking and go to: Move Money → Loan Payment → Manage External Accounts → Add an Account 

Enter your external routing and account number to set up payments. ACH transfers are free. If you choose to pay with an external debit card instead, a $5 convenience fee applies. American Express debit cards are not accepted.

You can make a credit card payment through our digital banking services. 

In Digital Banking: 

Go to My Accounts and click the Pay button under your credit card, or Select Credit Card Account Information from the Additional Services menu and choose Make a Payment. 

In the Mobile App: 

Click Select More, then choose Credit Card Account Information, and follow the prompts to make a payment. You can pay using an Allegacy account, an external account, or an external debit card. 

For the fastest processing, mail payments to: 

PO Box 26043 
Winston-Salem, NC 27114-6043 

If using express or overnight delivery that requires a physical address, send to: 

1691 Westbrook Plaza Drive 
Winston-Salem, NC 27103 

Be sure to allow adequate time for mailing and processing.

If you notice suspicious activity on your Allegacy Visa Debit Card, contact Allegacy immediately at: 

336-774-3400 or 800-782-4670 

For Visa Credit Card transactions, log in to Digital Banking, select Credit Card Account Information, choose View Transactions, and click Dispute Transaction next to the item in question. Reporting concerns quickly helps protect your account and limit potential fraud.

If your Visa Debit or Credit Card is lost or stolen, contact Allegacy right away at: 

336-774-3400 or 800-782-4670 

You can also send a secure message through Digital Banking under the Support menu. Acting quickly helps prevent unauthorized transactions and protect your account.